Shelter House

Need Help Right Now?

Call or text 502-635-5233 — 24/7, always confidential. A Safe Place staff member will talk with you, listen without judgment, and help you get the support you need.

When a teen is in crisis, sometimes the best first step is simply stepping away. Shelter House provides short-term housing and 24/7 support for teens ages 12–17 who need immediate safety, stability, and a path forward. Services are free and confidential for both youth and families.

From the first phone call, you’ll be met with compassion and guidance. Our staff works closely with youth and caregivers to stabilize the situation, restore communication, and build a plan for what comes next.

Who It's For

Shelter House is open to teens ages 12–17 who are:

• Experiencing family conflict or instability
• At risk of running away or already homeless
• Facing crisis situations at home, school, or in their community

Families of any structure are welcome—including grandparents, adoptive parents, foster caregivers, and LGBTQ caregivers.

At Shelter House, we focus on safety, connection, and healing. Teens receive care in a structured, supportive environment while families receive help navigating next steps together.

Our services include:

• 24-hour on-site staff support
• Case management and advocacy
• Access to medical care
• Transportation to and from school
• Life skills training and tutoring
• Family mediation and communication support
• Referrals to additional community resources
• A 20-bed residential dorm with daily meals and snacks

Most stays range from 10 to 14 days and are tailored to each youth’s situation.