YMCA Safe Place Services

Two women hugging
YMCA Safe Place Services

YMCA Safe Place Services is a branch of the YMCA of Greater Louisville. We’re committed to making our community stronger by providing help, hope and healing to teens and families in crisis, including homeless youth and those in need of youth homeless shelters. Our mission is to accept, affirm and advocate for youth by empowering them to reach their full potential in spirit, mind and body.

YMCA Safe Place Services


2400 Crittenden Drive
Louisville, KY 40217
United States

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Contact Info

Branch Hours

Shelter House is open 24 hours a day, seven days a week. If you need help outside business hours, please call.
Mon - Sun: Shelter House is open 24 hours a day, seven days a week. If you need help outside business hours, please call.

How We Help

Explore Our Programs

Black and yellow diamond shape indicating the YMCA Safe Place Services sign


  • Three teens sitting on the steps after school, having a discussion

    Safe Places

    Any young person under 18 may go to any business, community center or TARC bus displaying the Safe Place sign, ask for help and an employee at the site will contact a Safe Place Services team member. Youth and teens may also talk with a teacher or counselor at their school about YMCA Safe Place Services.

  • Young people sitting together looking at their phones

    Shelter House

    Shelter House offers teens who are struggling a safe place to stay while things calm down at home. The Shelter House program gives teens and families a chance to gain distance from conflict, begin mediation and develop a plan to improve the relationship that is based on the family’s strengths.


  • Teen talking to adult

    Y-NOW Mentoring

    Children whose parents are in prison often struggle academically and find it difficult to trust adults. In fact, children with an incarcerated parent or parents are at an increased risk for anxiety, depression, aggression, truancy, substance abuse and attention disorders.

    Our goal is to break that cycle.

  • Teens smiling

    Matt Kubancik Youth Development Center

    The Matt Kubancik Youth Development Center is a facility dedicated to helping youth, teens and young adults in crisis stabilize their lives and to get on the right track to self-sufficiency.

Teen sitting on the floor looking forlorn

When You Need Help

For Teens

We understand that being a teenager isn’t easy. That’s why we’re here every day to give help, hope and healing to you and your family — so you can figure out better ways to cope with this challenging time in your life.

We’re here to help teens like you find out who you are, who you want to be, and encourage you to make decisions that will help you to reach your potential.

Parent and child sitting on a picnic table sharing a quiet moment after Y-NOW mentoring at YMCA Safe Place Services

We Bring Families Together

For Parents and Caregivers:

At YMCA Safe Place Services, we understand the problems parents and caregivers of teens face, and we’re here to help during this challenging time. We work with a variety of family compositions, including adoptive families, grandparents, aunts and uncles, and absent parents.

With a caring staff on-call 24 hours a day, we're always here to help your family cope with anger issues, abusive behavior, drug or alcohol abuse or any other factors that are causing turmoil in your home.

Four hands fist-bumping together in a sign of teamwork

The Difference is You


Every day, our organization deals with serious family issues like teen homelessness, addiction, and we work with families with varying needs and compositions.

We rely on people like you to volunteer time and resources to help teens and families in our community get on a better track — and the difference you can make is immeasurable.

All YMCA Safe Place Services volunteers receive free training and ongoing guidance, so you can be prepared and comfortable to carry out your duties.

Five teens smile and make funny faces for the camera

Our Success Stories

Community Impact:

Each year, YMCA Safe Place Services programs touch the lives of thousands of young people, sharing information about how to access help, get mentoring and learn valuable life skills. Find out more from a few people who have found success at YMCA Safe Place Services.